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Here's just some ways that people change:
We aim to make sure that, throughout your e-bike experience, you keep the same wide smile that you showed the first time you tried an electric bike.
Rich and Ruthellen Fein spend their working and most of their waking hours spreading the word about how terrific the e-bike experience can be and assuring that store visitors will have a fantastic experience - both when purchasing and after purchasing their bike. They try very hard to give every customer a personal experience – from listening to their needs and expectations, to teaching about the various types of e-bikes, and then personally escorting riders out back in our quiet, low-traffic neighborhood (riding up the hills…).
In their spare time you'll usually find them outdoors - paddle sports, pedal sports, hiking and "running" (their euphemism for moving slightly faster than a walk).
Assistant Manager / Sales / Mechanic
"The Answer Man II"
While everyone on the Cynergy team is well-versed regarding the features and capabilities of our bikes, Josh is “mega-versed”. If you challenge Josh with an odd question, there’s a good chance he’ll have a useful answer.
What makes Josh especially qualified for recommending products is that he and Rich almost always agree on anything about e-bikes.
When Josh isn’t working, he’s gardening, spending time with his kids, or researching e-bikes with his dog, Sweety, by his side.
Mechanic / Sales
When Zach is off the sales floor, building bikes, he’s either absorbing audio thoughts from a variety of contemporary thinkers, or participating in deep conversation with his fellow Cynergy philosophers.
When Zach is helping customers on the sales floor, he’s equally as thoughtful as he gathers a true understanding of their riding needs.
Like many Cynergy employees, he’s a Midwest transplant, graduating from the other OSU.
Mechanic / Sales
While Matt is less seasoned than our other mechanics, he’s still a wizard with a wrench. He just might be our most meticulous bike builder. It’s next to impossible for a bike inspector to find anything that needs further adjusting after he builds a bike.
Matt is from Iowa, and you’ll be able to tell as soon as you meet him.
He likes golf and snowboarding and finds Oregon’s hills to be much better than the Iowa plains.